Delivery Information
All our products are created in house and are made to order. For items that do not require proofing, we aim to post within 1-2 working days of you placing your order unless indicated on the product page.
Items that require a proof will take a little longer and we will only post once you are completely happy with the design.
Our posting days are Monday-Thursday.
If you have a date that you need something by, please let us know and we'll do our best to meet your requirements. You can call us on 01242 255646 (Mon-Thurs) or send an e-mail to enquiries@betsybenn.co.uk
Mainland UK Delivery
- Standard delivery is £2.75 and free on orders over £25. We use Royal Mail Tracked 48 to provide a fully trackable service and this generally takes 2-3 working days from dispatch.
- Express next working day delivery is £6.95. We use Royal Mail Tracked 24 for this service. Selecting this service will speed up the delivery time, but not the making time.
Please allow an additional few days for delivery to non-mainland UK addresses.
International Delivery
International delivery is by Royal Mail International Tracked post. Delivery times are estimates and are not guaranteed.
- European delivery is £10.50 and generally takes 4-7 working days from dispatch.
- Rest of the World delivery is £12.50 (excluding USA) and generally takes 7-14 working days but can take longer during peak periods.
You may need to pay additional local charges to receive your order. Payment of these fees are paid by the recipient, and we cannot be held responsible for these local charges once the package has been shipped.
- USA delivery is £14 and generally takes 5-7 working days. All duties and tariff costs are prepaid, so there should be no local charges to pay by the recipient.
For large bulk orders, additional courier charges will apply. Please contact us for a quote.